MyTutoringExperts ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website or use our matching services, how we use and share it, and the choices available to you — including with respect to SMS text messaging communications.
When you submit a request to be matched with an expert, fill out our contact form, or otherwise communicate with us, we may collect:
We use the information you provide to:
If you provide your mobile number and check the SMS consent box, we may send you SMS text messages related to your request, including match updates, scheduling coordination, account-related notifications, and — if you separately opt in to that category — occasional marketing or promotional messages about our services. Each category requires its own affirmative opt-in, and you may opt out of any category independently.
Message frequency varies based on your interaction with our services. Message and data rates may apply, depending on your mobile carrier and plan. Consent to receive SMS messages is never required as a condition of using our services.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. You can reply HELP for assistance, or reply START to resubscribe. For complete terms, see our SMS Terms and Conditions.
We do not sell, rent, lease, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell your personal information. We may share information with:
Our services are intended for use by students seeking academic support, including students under the age of 18. Where a user is a minor, we require that a parent or legal guardian review and consent to these terms and to any SMS communications on the minor's behalf. Parents or guardians may contact us at any time to review, correct, or request deletion of information we hold about a minor.
We retain your information for as long as necessary to fulfill the purposes described in this policy, to provide our services, or as required by applicable law. When information is no longer needed, we take reasonable steps to delete or de-identify it.
You may:
We take reasonable administrative, technical, and physical measures to protect the information you provide to us. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.
We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Changes will be posted on this page with an updated revision date. Material changes will be communicated through a prominent notice on our website or, where appropriate, by direct communication.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
MyTutoringExperts
Email: contact@mytutoringexperts.com
Address: Sheridan, WY, United States